All projects
Generative AI · Voice of Customer · Analytics
BlingVoC.ai
Turning customer feedback into actionable intelligence.
Concept developmentConcept & direction
Developed a Generative AI-powered Voice of Customer analytics concept that ingested customer feedback from multiple sources and used AI-based clustering to surface actionable insights.
Core concepts
- Voice of Customer data
- Multi-source data ingestion
- Generative AI
- Customer feedback clustering
- Actionable business insights
- Understanding customer needs
Recognition
- Special Prize Winner at DevForge, placing in the Top 10